Business mediation
Mediation
Business mediation
Conflicts in the business world can arise in many different ways. Disagreements may occur between directors, shareholders or business partners, but also with external parties such as suppliers, clients or other companies. These issues can be stressful and may even disrupt the daily operations or long-term stability of your organisation. At TEN, we offer business mediation as a constructive, efficient and respectful way to resolve disputes.
Why choose business mediation?
Business mediation offers a number of clear advantages:
- Quick resolution with the potential to maintain or improve the business relationship
- Lower costs and faster clarity
- No lengthy and unpredictable legal proceedings
- A de-escalating process, guided by an experienced professional with a background in corporate law
- High success rate of around 75% (based on ZAM/ACB research)
What does a business mediator do?
A business mediator supports both sides in resolving the core issue behind the conflict. They bring years of experience with internal company disputes as well as external issues involving contract partners. Their goal is to help both parties reach workable agreements that reflect everyone’s input – whether that means rebuilding the relationship, ending the collaboration on good terms, or reaching a new business deal.
Our mediator remains neutral, leads the process step by step, and ensures all voices are heard. This approach increases the chances of finding a solid, future-oriented solution.
What types of conflicts are suited for business mediation?
Business mediation can be used for a wide range of corporate conflicts, including:
- Boardroom disputes: Differences in vision or strategy between directors or leadership teams
- Shareholder conflicts: Disagreements over investments, dividends or major business decisions
- Partnership issues: Struggles between partners in a general partnership, professional practice or joint venture
- Succession challenges: Particularly in family businesses, where personal and business interests may collide
- Contract disputes: Conflicts with suppliers, customers or other stakeholders in the supply chain
- Negotiation support: For deal-making or deal-breaking situations
- Professional disagreements: Between companies, departments or other business-related parties
Mediation at TEN
Mediation offers important benefits, no matter what type of conflict you are facing:
- Confidential: All discussions remain private
- Efficient and cost-effective: Often saves time and money compared to legal action
- Long-term results: Joint agreements are more likely to last and reduce the risk of future conflict
- Respectful communication: Mediation encourages mutual understanding, even when tensions run high
How the mediation process works at TEN
At TEN, business mediation provides a safe and private setting for discussing sensitive matters. Unlike court proceedings, mediation is usually faster and more affordable, while still offering strong, sustainable outcomes. Where lawsuits can take over a year to resolve, mediation often leads to agreements within weeks.
Our experienced mediators have a solid legal background in corporate law and understand the dynamics of business environments. The process involves a series of conversations in which all parties work together toward practical agreements. Once consensus is reached, the mediation ends with a written record of the decisions so that everyone can move forward without the burden of an ongoing dispute.
Want to know more?
Our business mediators combine legal expertise with a neutral and professional approach. They understand complex company structures and governance issues. Get in touch! We’re happy to explore how mediation can help in your situation.
